Every client invoice is a small investment in our product
We've had investors since day one. They just never asked for equity. How 300 € and client invoices paid for every product we've built.
Leer más →Ask ten founders what success is and you'll get turnover, team size and a funding round. My definition is shorter. Two letters.
Ask founders what success is and you'll hear numbers.
Turnover. Team size. How much they raised. How many countries.
My definition fits in two letters.
No.
When you start with 300 € and nobody behind you, you say yes to almost everything. You don't have a choice. Any project that pays is a good project. Any client is the right client. Any deadline is possible, even the impossible ones.
I don't regret that stage. It's how you learn, how you pay the bills, how you find out what you're good at.
But I remember how it felt. Every yes was a little bit forced. Not because the work was bad. Because saying no wasn't really an option.
And a yes you can't refuse isn't really a yes. It's an obligation with good manners.
Over time I realised that almost everything I wanted from the company had the same shape.
Being able to turn down a project that doesn't fit. Being able to stop hosting something nobody looks after, as we did at the start of this year. Being able to tell a client "not like this" without the month's numbers depending on it. Being able to give a product another year instead of rushing it out because someone is waiting for a return.
None of that shows up in turnover. All of it shows up in how you sleep.
Success isn't how many things you can say yes to. It's how many you can afford to turn down.
Here's the part people skip. You can't just decide to say no. You have to be able to afford it.
For me, that ability comes from three places.
From money that comes back every month. Maintenance fees, clients who stay. When the month is already paid, a bad project stops looking like a lifeline.
From not owing anyone a story. We have no investors. Nobody expects us to grow at a certain speed, so nobody can push us into a yes we don't want.
And from having a partner. When one of us is tempted to say yes out of fear, the other can ask the awkward question. Two people saying no is much easier than one.
That's what patient money really buys, I think. Not luxury. Not comfort. The option to decline.
I won't pretend saying no is free.
Every no is money you don't make. Sometimes it's a client who goes somewhere else and is perfectly happy there. Sometimes it's the doubt, months later, of whether you were being sensible or just proud.
And I don't always manage it. I still say yes to things I should have turned down. Habit. Fear. Politeness. The usual suspects.
But the goal is clear. I don't want the biggest company. I want one where a no is a decision, not a luxury.
Some people measure success by what they've gathered.
I'd rather measure it by what I've been able to leave out.
P.S. I said yes to writing this post. I had the option not to. That counts.